Terms and Conditions
Last Updated: June 16, 2026
These Terms and Conditions govern your use of Starserve Insurance Services' website, services, and SMS/email communication programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Starserve Insurance Services may send SMS and email messages to users who opt in. Messages may include appointment reminders, policy updates, insurance-related information, service updates, and promotional communications. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Starserve Insurance Services to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt-Out
You can cancel the SMS service at any time. Simply reply STOP to any text message received from us. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us unless you opt in again.
4. Opt-In Again
If you want to rejoin after opting out, you may opt in again through the original enrollment method or by contacting us directly.
5. Help and Support
If you are experiencing issues with our messaging program, reply HELP for assistance or contact us directly:
Phone: 757-762-0868
6. Message Frequency and Rates
Message frequency varies based on your interactions with us and the services you request.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions regarding your text or data plan, please contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your use of our messaging program is also governed by our Privacy Policy.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Updates will be posted with a new Last Updated date.
10. Contact Information
Starserve Insurance Services
Williamsburg, Virginia
Phone: 757-762-0868
